Effective Date: November 18, 2025
This Privacy Policy describes how American Boarding Kennel (“we,” “us,” or “our”) collects, uses, and discloses information related to our customers and the pets receiving our services, including dog boarding, daycare, grooming, training, and activities offered via our website, americanboardingkennel.com (the “Site”) and our physical location.
We are committed to protecting your privacy and handling your data in an open and transparent manner.
1. Information We Collect
We collect information directly from you, automatically through your use of the Site, and sometimes from third-party sources (like veterinary offices, if authorized by you).
A. Personal Identifiable Information (PII)
This information is necessary to provide our services and includes:
Contact Data: Your full name, mailing address, email address, and phone number(s).
Account Data: Username and password used to access our online reservation system.
Financial Data: Payment information (such as credit/debit card details) processed through a secure third-party payment processor for services rendered. We do not store full credit card numbers.
B. Pet and Service-Specific Information
This information is critical for the safety and proper care of your pet:
Pet Details: Pet’s name, species, breed, age, weight, and general temperament/behavioral notes.
Medical Information: Vaccination records, allergy information, existing medical conditions, required medications, and the contact information for your veterinarian.
Service History: Details of services you have booked, including dates and specific activities chosen (e.g., training, enrichment).
C. Visual and Usage Data
Webcam Data: We provide real-time webcam access for observation of your pet’s activity during their stay. We only collect the necessary technical data (e.g., login credentials, timestamps) to ensure secure access. While the webcams are focused on pets in play areas, please note that staff and other customers may occasionally appear in the background.
Website Usage Data: We collect non-personal data about your interaction with the Site, including IP address, browser type, device information, pages viewed, and the referring URL.
Cookies and Tracking: We use cookies and similar tracking technologies (like Google Analytics) to track activity on our Site and hold certain information to improve your user experience and analyze website traffic.
2. How We Use Your Information
We use the collected information for the following purposes:
Service Provision: To process reservations, confirm bookings, schedule services (boarding, daycare, grooming), and provide tailored care instructions to our staff.
Communication: To send you booking confirmations, service reminders, updates on your pet’s stay, and respond to your inquiries.
Safety and Health: To administer medication, contact your veterinarian in an emergency, and ensure the safety and compatibility of pets in group play/daycare environments.
Marketing and Promotions: To send you promotional emails about new services, special offers, or news about the Kennel, provided you have consented to receive such communications.
Website Improvement: To monitor and analyze trends, usage, and activities in connection with our Site to improve functionality and service offerings.
Security: To maintain the security and integrity of our physical premises and online services (including webcam monitoring).
3. Sharing and Disclosure of Information
We will not sell or rent your PII to third parties. We only share your information in the following circumstances:
Service Providers: We share necessary information with third-party vendors and service providers who perform services for us, such as payment processing, website hosting, email delivery, and booking management. These providers are obligated to protect your data.
Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal processes, protect our rights or property, or ensure the personal safety of our customers, staff, or the public.
Veterinary Care: We will share your pet’s information and your contact details with your designated veterinarian or an emergency veterinary clinic in the event of a medical concern.
4. Data Security
We implement commercially reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, or disclosure. This includes securing data transmission using SSL/TLS encryption. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
You have the following choices regarding your personal information:
Access and Correction: You may review and update your personal and pet information through your online reservation account or by contacting us directly.
Marketing Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe instructions included in those emails.
Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies; however, this may affect the functionality of the Site.
6. Children’s Privacy
Our services are directed to adults who own pets. We do not knowingly collect PII from children under the age of 13. If we learn that we have collected PII from a child under 13 without verifiable parental consent, we will take steps to delete that information promptly.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top of this page indicates when this Policy was last revised. We encourage you to review this Policy periodically. If we make material changes, we may notify you through email or a prominent notice on the Site.
8. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
American Boarding Kennel 1102 Highway 13 East Burnsville, MN 55337 Email: abkburnsville@gmail.com Phone: 952-698-1590