Boarding FAQs

Boarding FAQs

Do you have inquiries about our dog boarding services in Burnsville, MN? We aim to address common questions and concerns related to American Boarding Kennel, your trusted provider of local pet services. If you’re considering our dog boarding options, you may be wondering about what to bring for your pet, vaccination requirements, or our policies regarding medications and personal items. Here, you’ll find the information you need to ensure a smooth and stress-free experience for both you and your furry companion.

Should I bring my pet’s food?

Yes, we prefer that you bring your pet’s food to ensure a positive and stress-free stay at ABK. Keeping your pet on their regular diet will reduce stress and help prevent stomach upset.

 

Please label each meal in a Ziploc bag with your pet’s name. We are happy to accommodate raw or wet food diets if each feeding is individually packaged and ready to serve.

 

If you are not able to bring your pet’s regular food or if they run out, we will feed your pet Nutrasource at a charge of $2.50 per meal.

 

Our staff are happy to administer medication. Please bring all medications in their original containers and include an instruction sheet from your veterinarian. Please DO NOT mix your pet’s medication into their food. All medication incurs a $1.00 charge per administration.

For canine guests, we require up-to-date vaccination against Rabies, Bordetella, Distemper, and Parvo. We require up-to-date FVRCP, Feline Leukemia, and Rabies vaccinations for feline guests.

Please bring a copy of your pet’s current vaccination records and the vaccine expiration dates when you drop them off for boarding. We also accept emails from your vet clinic as proof of vaccination. Your vet will forward these records at your request.

We are located next door to a reputable veterinary clinic for your convenience. Call us for more information regarding the required vet services.

For the safety of our animal guests and our staff, we do not allow any pet to stay at ABK if it is not up-to-date on all required vaccinations (Rabies, Bordatella, and Distemper). There are no exceptions to our vaccination policy.

You are welcome to bring your dog’s personal belongings to our dog daycare, with a few exceptions. For your dog’s safety, we do not allow stuffed beds of any kind. Even dogs who do not chew on their beds at home may become stressed and chew on them while staying in a new environment. Ingesting stuffing from a bed can be extremely harmful to your pet. However, we are happy to provide fleece blankets to keep your dog comfortable during their stay. Toys smaller than a tennis ball are not allowed.

Our staff will do their best to return all blankets and toys to you, but we are not responsible for lost or damaged items.

We require a reservation in advance of your pet’s boarding stay. We book up very quickly during summer months and over holidays, so please make reservations for our overnight dog care or dog daycare in advance.

Front desk staff are the only ABK employees who can release a pet to his or her owner, and they can only do so during posted business hours. If there is an emergency that requires late pick-up or early drop-off, please call us during normal business hours to alert our staff.

We love taking care of your pets during all major holidays! Please call us for information about restricted pick-up and drop-off hours on some holidays. Although our front desk may be closed, our kennel staff maintains normal hours over holidays.

We require a non-refundable deposit to hold your reservation for cat or dog holiday care. This deposit will be subtracted from your bill at the end of your pet’s stay. Reservations are confirmed upon receipt of the deposit.

Feel free to call with any questions regarding holiday rates, minimum stays, and deposits.

We’re Here to Help You and Your Pet

If you have additional questions that are not covered, please don’t hesitate to reach out to us. Our team is dedicated to providing you with all the information you need for a positive experience at one of the best boarding places for dogs. For more detailed inquiries or to make a reservation, contact American Boarding Kennel in Burnsville today!